Scientists in Seattle want to improve the listening skills of the Web. In terms of conversation, they say, the Web is fairly social (about the level of a 2-year-old, able to express simple thoughts). However —Communication is about listening as much as speaking. Unfortunately, our web interfaces have thus far paid scant attention to supporting listening, creating a feedback gap and likely contributing to the scorched earth nature of our web dialogue.
By turning the traditional comment box into a listen box, the level of discourse might change. Read details of the proposed interface here.
Key word: conversation.